Get in Touch With Us
Got a question about one of the brands we cover, spotted something that needs updating, or want to suggest a site for review? This page explains how to get a message to the Non Gamstop Casinos team and what happens once you do.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to stand in for a real answer.
A short line explaining what your message is about helps us route it faster. If it concerns a specific operator, mention the brand name; if it's about a bonus, quote the offer you're asking about so we can check the right terms.
What People Usually Contact Us About
- Site accuracy — If details on a review, an editorial rating, or a welcome offer look out of date, tell us. We fact-check regularly and appreciate readers flagging anything that has changed.
- Questions on how we rank casinos — If you'd like more detail on why a site sits where it does, or what our editorial ratings weigh up, we're happy to explain.
- Suggestions for coverage — Know a casino not on GamStop that isn't featured, or a slot title you'd like more information on? Let us know what you're looking for.
- Payment and bonus queries — General questions about how deposits, withdrawals or wagering conditions typically work at these sites. We can point you towards the right section of the site, including our guide to trusted non GamStop casinos.
- Partnership or editorial enquiries — If you represent an operator or affiliate programme, introduce yourself and outline what you'd like to discuss.
- Support and self-exclusion guidance — If you or someone you know wants information on managing gambling activity, mention this and we'll direct you to appropriate resources.
What to Expect Once You've Written In
Every message is read by a real person on our editorial team, not a bot. We aim to respond within a couple of working days, though this can stretch slightly during busy periods — we'd rather send a considered reply than a rushed one.
We can't offer personal financial or legal advice, and we don't process deposits, withdrawals or account issues on behalf of any casino — those requests need to go directly to the operator's own support team. What we can do is clarify anything on our site, correct errors, and pass on feedback that shapes what we cover next.
Before You Get in Touch
Many common questions — how casinos not on GamStop operate, what payment methods are typically supported, or how bonus terms usually work — are already covered in depth elsewhere on the site. Our roundup of trusted non GamStop casinos is a good starting point if you're comparing operators or checking how our shortlist was put together.
If your query is about a specific brand's welcome offer, note that terms such as minimum deposits, wagering requirements and expiry dates sit alongside each offer on our comparison pages and can change at the operator's discretion — always check current terms directly with the casino before relying on anything you've read here.
A Note on What We Publish
We're an independent comparison site. Some of the casinos listed across the site pay us a commission if a reader signs up through a link, but that arrangement never decides how a brand is rated or where it sits in a ranking. If you think something we've published is inaccurate, biased, or simply unclear, we want to hear about it — that feedback genuinely feeds into how the site is maintained.
Reminder: everything on this site is intended for readers aged 18 and over. Thank you for taking the time to read this page — we look forward to your message.